The BBC analyst told Betfair: "Newcastle have also released a statement saying that promises were not broken, or promises were never made?
The team's record goalscorer added: "I get that we needed to hear his side of the story and we've heard that now.
"I'm not saying I don't believe him or I don't believe Newcastle, I'm just saying it's very, very messy for him and for the football club.
It doesn't benefit anyone.
"I still don't think it's the right way of going about things to get out of a football club
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