Spirit of Shankly Opens “Dialogue” Over Anfield Queues with Liverpool FC

Liverpool supporters' union Spirit of Shankly (SOS) has initiated discussions with Liverpool FC to address persistent queueing issues at Anfield Stadium, aiming to improve matchday experiences for fans. The talks focus on long-standing problems that have frustrated supporters, particularly around entry and concourse overcrowding.[1]

Key concerns raised by SOS include difficulties accessing Anfield via NFC (Near Field Communication) systems, which often lead to extensive queues preventing timely kick-off entry. Once inside, fans face overcrowding on concourses and a lack of sufficient facilities, exacerbating discomfort during high-attendance games. These issues, first highlighted in August 2021, persist into the 2025/26 season despite previous commitments from the club.[1]

SOS representatives met with Liverpool FC officials to emphasize the need for practical solutions, such as upgrading turnstiles, enhancing digital ticketing efficiency, and expanding concourse space. The union stressed that while Anfield's atmosphere remains world-class, logistical bottlenecks undermine the fan experience and safety. Liverpool FC acknowledged the feedback, pledging to review infrastructure ahead of upcoming expansions and increased capacities.

The dialogue marks a positive step in the club's supporter engagement strategy, with SOS calling for transparent updates and fan involvement in trials of new systems. Supporters have shared anecdotes of missing kick-offs and chaotic post-match exits, underscoring urgency. As Anfield continues its transformation, both parties hope collaborative efforts will ensure queues become a thing of the past.

This development reflects SOS's ongoing advocacy since 2008, balancing criticism with constructive partnership to preserve Liverpool's passionate fan culture amid modern stadium challenges.

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